Omni Hotel and Resorts Retail Sales Agent (Bedford Market) in Bedford, Pennsylvania
The Retail Sales Agent will be responsible for giving the highest guest service, maintaining the gift shop in an appealing manner, and creating a positive atmosphere while dealing with customers and fellow associates. RESPONSIBILITIES: ESSENTIAL FUNCTIONS: * Enthusiastic greeting of guests (by name if possible) * Answer phones in a courteous and professional manner * Utilize the Micros POS system (Sales of Merchandise) * Maintain working knowledge of the resort and items available to guests * Render professional advice, opinions, assistance, and services as required. * Assist in presentation of gift shop * Assist Retail Manager with any inventory counts. * Maintain and balance daily cash register. * Display conduct in an appropriate manner at all times in accordance with the Omni Hotels HOTEL SPECIFIC FUNCTIONS: * Must be able to operate the POS, telephone and radio communication * Must be able to effectively communicate with all departments. * Must be knowledgeable about activities in the resort. MARGINAL FUNCTIONS: * Respond to any reasonable task as assigned by supervisor or manager. * Assist in other departments as needed * Attend monthly departmental meetings TOOLS/EQUIPMENT: * Radio * Computer * Telephone QUALIFICATIONS: * High school diploma or equivalent * Excellent customer service skills * Must be able to work weekends * Knowledge of property and surrounding area We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: Employer's Job# 2017-17761 Please visit job URL for more information about this opening and to view EOE statement.