Shentel Retail Sales Rep. in Buckhannon, West Virginia
Shentel (NASDAQ: SHEN) is a regional telecommunications company successfully providing a broad range of telecommunication solutions for over 100 years. Shentel is committed to enriching the lives of the customers we serve with the highest quality telecommunication services by making major investments in technology, using innovative thinking and delivering high quality local customer service that makes using technology easy.It is our vision to provide rural communities with access to the same level of telecommunications services as those found anywhere else in the US. With operations in multiple states, we provide our customers with wireline and wireless telephone, Cable TV, and Internet. In addition,Shentel is proud to be an affiliate of Sprint. We own and operate the more than 500 towers that comprise our wireless network and employ the teams who work in our Sprint stores, provide customer service, and operate the wireless network. We are looking for dedicated people with professional attitudes who take pride in providing superior customer service, closing sales and driving the success of all of the facets of our business. We’re Shentel. Always connected to you.
*Job Summary: * Responsible for inside sales to new and existing customers. Guide the customer through the purchasing decision, activation process and educate the customer on their purchase of both device and service offerings. Perform customer account reviews and educate customers about their account options. Understand and communicate existing approved offers available to the end user while achieving their assigned company goals. Able to perform basic diagnostics of devices to support service and repair.
Qualification Requirements: a. Education: High school diploma or equivalent. b. Experience: Great people skills, superior oral communication skills, one to two years retail experience in customer electronics or wireless, competitive, driven attitude and desire to excel. c. Skills Summary: Excellent customer service skills. Excellent organizational skills. Strong verbal communications, organizational and interpersonal skills are required to maintain and exceed quotas. Thorough knowledge of the retail processes and possesses strong sales skills.
This position description is only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this position. The incumbents may be requested to perform tasks other than those stated in this description.
The company reserves the right to revise or change this job description as the need arises. This job description does not constitute any written or implied contract of employment.
Requisition ID: 1784BR
Title: Retail Sales Rep.
Employment Status: Full-Time Regular
Company: Sprint Store by Shentel
Company Information: Shentel is an Equal Opportunity Employer and a Drug-Free Workplace.