Nestle Retail Sales Associate in Los Angeles, California

Nestl Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 70,000 farmers in 12 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with The Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high quality coffee and improving livelihoods of farmers and their communities.

Headquartered in Lausanne, Switzerland, Nespresso operates in 69 countries and has more than 12,000 employees. In 2016, it operated a global retail network of more than 600 boutiques.

Come join our growing team, the taste of something better awaits you! Nespresso USA is seeking a dynamic, sales-driven, Retail Sales Associate to join our Century City boutique!

Key Responsibilities

Act as an enthusiastic ambassador for Nestle Nespresso welcoming clientele and identifying their needs

Advise both prospects and Nespresso Club members on products and services maintaining a customer centric approach at all times

Achieve results in compliance with the Nestle Corporate Business Principles

Carry out sales of Nespresso products presented in the Boutique

Utilize Nespresso service standards to achieve both individual and over all boutique sales targets

Assist in capturing client s data in support of building and developing lasting relationships

Assist in cultivating and developing new client relationships through exceptional client care

Assist in contacting clients if necessary regarding new products and events

Actively manage the database on a daily basis creating and updating customer records accurately

Assist with Boutique projects as needed

Adhere to compliance and quality standards including Food Safety & Hygiene

Adhere to cash operating procedures

Adhere to shift/work scheduling and planning

Participate in team meetings and contribute with new ideas and suggestions to further improve the operations



High School Diploma or GED required


1+ years prior experience in retail sales preferred

Must demonstrate strong verbal communication skills allowing for effective communication with your customers

Must possess basic computer skills to operate our retail POS system, Word, Excel and Outlook email

Must be able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use of ladders or stairs

Must be able to balance, stoop, kneel, crouch or crawl and stand for extended periods of time

Must have full availability to work evenings, weekends and holidays

The Nestle companies are equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Category: Retail, Entry Level, Nespresso