NJ Employer Lead Retail Sales Associate-Woodrow Wilson Travel Plaza in Trenton, New Jersey

Job ID: 20170803-39135Company Name: HMSHostDescription:Location: NJ Woodrow Wilson Travel PlazaUnit Name: Woodrow Wilson AdminUnit Code: 4NJADM53Hourly Rate (if applicable):Summary:The Lead Retail Associate is responsible for assisting other sales associates to maximize sales and customer service through coaching, counseling and mentoring; providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performing all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager / Assistant Store Manager.Essential Functions:Performs all functions relating to the handling of merchandise or cash in accordance with corporate policiesAdministers all point of sale opening and closing procedures in accordance with corporate policyResolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mindEnsures that all customers receive receipts on all purchasesOperates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as requiredCommunicates all merchandise needs or issues to appropriate supervisorsContributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping dutiesParticipates in physical inventory counts as requiredMinimum Qualifications, Knowledge, Skills, and Work Environment:Requires a High School diploma or general education development (GED) diplomaRequires a minimum of 6 months cash handling and customer service experienceRequires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customersAbility to lift and/or move up to 40 poundsRequires the ability to bend, twist, and stand to perform normal job functionsExperience in retail merchandise sales preferredTeam leader experience preferred)Requirements: ScheduleFull time Full time ShiftVariable Variable Job LevelHourly Hourly ExpertiseRetail Retail Job TypeStandard Standard LocationNJ - Trenton - Woodrow Wilson Travel Plaza NJ - Trenton - Woodrow Wilson Travel Plaza)Equal Opportunity Employer (EOE)Minority/Female/Disabled/Veteran (M/F/D/V)Drug Free Workplace (DFW)