H.O. Penn CATERPILLAR - Inside Parts Counter Salesperson in United States

CATERPILLAR - Inside Parts Counter Salesperson





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Job Brief

Do you have excellent customer service skills with a strong technical / mechanical background?

Are you ready to sell parts for CATERPILLAR equipment?

H.O. Penn Machinery, the Caterpillar dealer for lower New York and all of Connecticut, is seeking an

Inside Parts Counter Salesperson for our Bronx, NY location.

This is an exciting opportunity for a sales driven individual to join a great company!

Successfully Provide Solutions to Customers Parts Needs by performing the following:

  • Research and provide customer with correct part information by utilizing all available resources including inspecting worn, damaged, or defective part to determine customer need

  • Sell parts to all fax-in, e-mail in, call-in and walk-in customers

  • Advise customer of additional related parts and services available

  • Maintain communication with customers on open orders

  • Communicate effectively to build strong, long term, trusting relationships with customers

  • Discuss features and benefits of alternative solutions and offer those solutions to the customer (e.g.,reman, repair options, allied)

  • Promote a one stop shop to customer


  • 1 year parts counter experience or related mechanical/technical experience

  • Ability to multi-task, be highly organized with the ability to be competent in a fast paced environment

  • Strong interpersonal skills

  • Proficient in computer applications and software

  • Strong communication skills, both written and oral

  • Bi-lingual preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.