Sally Beauty Hiring all Retail Sales Positions! in Ypsilanti, Michigan

Sally Beauty is the world’s largest wholesale and retail distributor of beauty supplies and we have over 3,300 stores carrying over 7,000 professional products for our customers.

Are you looking for more than just a job? Are you looking for a career with opportunity to grow? If so, look no futher! We are currently searching for enthusiastic Store Managers, Assistant Managers and Sales Associates to join our exciting company!

As a Store Manager you are responsible for:

  • Hiring, training, developing, and leading your staff to ensure that your employees are providing superior customer service and performing to their highest potential

  • Seeing that the optimal customer experience is achieved by ensuring excellent store appearance, maintaining high standards of merchandising, and coordinating special promotional activities as assigned

  • Effectively oversee all store operations with an emphasis on maintaining within the assigned budget, controlling expenses, growing sales, and managing inventory

  • Protecting customers, employees, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies

  • Developing the strategies necessary to achieve sales results through business analysis, action planning, effective communication, and consistent accountability

As an Assistant Manager you are responsible for:

  • Supervising employees including but not limited to the following: personnel action decisions in the absence of the store manager, assist in the continuous training and development of staff, assist with interviewing and hiring store staff, employee scheduling and work flow delegation, coaches and counsels employee problems, delegates and distributes work to store staff as needed, monitors and follows-up on work and productivity of store staff, and ensures positive employee relations and motivation of subordinates.

  • Assisting customers in the checkout process, reviews, and approves all exception transactions. Resolve customer problems and complaints as needed in accordance with company policy.

  • Aiding in product orders by analyzing store trends and anticipating customer demands. Ensures that proper ordering tasks and correction counts are completed and that salon orders are accurate and delivered in a timely manner. Maintains a well-stocked store at all times. Will review any overstock and defective merchandise with Store or District Manager.

  • Protecting store assets by ensuring all staff follow safety and security rules and procedures.

  • Maintaining a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting atmosphere for customers.

  • Performing all store opening and closing procedures.

  • Attending and coordinates trade shows and technical presentations as assigned. Attends periodic store operations meetings called by management. Conducts periodic meetings in conjunction with the Store Manager to keep employee relations at a high level and to keep employees informed of relevant information.

As a Sales Associate you will consistently:

  • Assist customers with knowledge, empathy and sincerity by directing them to products and explaining product features

  • Record all sales in the Point of Sale System and handle all monetary transactions accurately and effectively

  • Maintain excellent store appearance and assist with store merchandising to provide a positive shopping experience for our customers

  • Demonstrate the highest level of leadership and ethical standards, with a drive to uphold our “Culture of Can Do”

  • Possess a passion for the beauty industry with the desire to constantly learn and then teach our store personnel and customers about our products

  • Display strong organizational and planning skills with the ability to multi-task, problem-solve and act independently

  • Self-starter with a drive to continuously learn and develop in career

  • Must be 18 years of age or older

  • Must have 3+ year(s) of retail sales/customer service experience

  • Must have 1+ year(s) of managerial experience

  • Licensed cosmetologist desirable but not required

Work where we treat you and our customers as a priority--

  • Employee discount

  • Free samples of many of our new products

  • Opportunities to grow your career within the company

  • On-going product knowledge programs and customer experience coaching

  • Work in an environment focused on and surrounded by beauty

Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, nation origin, sex, sexual orientation, disability or other categories protected by law.


External Company Name: Sally Holdings LLC

External Company URL: