Nordstrom Retail Sales - The Black Tux - Americana at Brand in Glendale, California

/ For employment consideration, only one application is necessary. Please apply only to the one position you are primarily interested in pursuing. /

We’re a specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901.

The Black Tux offers better suits with a better fit, entirely online. Well, until now. Nordstrom and The Black Tux are partnering to bring The Black Tux showrooms to select Nordstrom locations. As a sales person in Nordstrom’s The Black Tux showroom, you’ll primarily focus on supporting our efforts to deliver the best customer experience.

A day in the life…

As a member of the Nordstrom Black Tux team, you’ll play a dual role—part Black Tux ambassador part suave stylist. In this role, you’ll…

  • Provide excellent service, from prepping customer dressing rooms and helping to complete their rental orders on the Black Tux ordering system/app to coordinating groomsmen party rentals and keeping in touch with them through the return of the tuxes.

  • Partner with the department manager and The Black Tux to address customer feedback, suggestions or concerns.

  • Tell it like it is in the dressing room, giving tactful, honest feedback to customers on style and fit.

  • Share your product expertise and excitement about the newest fashions with your customers.

  • Be a great team player by doing your part to keep the department ready for its close-up, including stocking, re-merchandising and display.

You own this if you…

  • Are all about black tie attire and what’s trending in tuxedos, bowties, cummerbunds and cufflinks.

  • Build great relationships with customers and co-workers through stellar communication and follow-through.

  • Never met a goal you didn’t meet.

  • Keep a calm head when dealing with customer concerns.

  • Thrive in a fast-paced environment thanks to your organizational skills and ability to quickly learn new processes and procedures.

  • Are all about accountability, initiative and having a high level of ownership.

  • Embrace a flexible schedule based on department and store needs.

  • Preferably have a high school diploma or equivalent.

We’ve got you covered…

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. No visa sponsorship is available for this position. The hours and schedule for this position will vary by week depending on business needs. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Job: *Retail Sales - Apparel - Men's/Women's/Kids'

Title: Retail Sales - The Black Tux - Americana at Brand

Location: California-Glendale

Requisition ID: 340372